Define your Terms to Create More Sales

When I first discovered Linked In a few years ago I made a determination that it was a valuable resource for those looking for jobs or searching for employees. It was a perfect way to introduce people I knew looking for contacts within larger companies but didn’t seem to have a fit for marketing smaller businesses. Well….as with most social networks LinkedIn is being morphing by its users. We are making their infrastructure work to meet their needs.

 

Here is an example. I received an unusual request to connect last week from Jennifer Nguyen, CEO of Citinannies who found me on Linked In, researched my site and emailed me directly. This request was unique in that she wasn’t trying to sell me something (like some who’ve cold called me through my Linked In profile) but framed her request in a tactful intelligent way. Of course I responded immediately and had a highly productive conversation. I thought you might like to see how she framed the invitation to connect.

 

Dear Kathie –I know we both have a lot going on with our professional and private lives….being is busy is good I suppose in our fast paced world. My name is Jennifer and I wanted to formally introduce myself to you. I would love hear more about your business. Would you like to take 10-15 minutes on this Thursday or Friday to collaborate or brainstorm ideas how we can help each other? Let me know what time/day it is convenient for you or just feel free to me on my direct line anytime on Thursday or Friday. If you are not available those days, let me know what day is best for you next week.

 

I am looking forward to talking with you! Thank you for being my linked-in connection.

 

Jennifer Nguyen – Citinannies

 

I learned Citinannies offers more than a nanny directory and is looking for strategic partners for potential expansion to new areas. Plus learned she has another business she is looking to launch and may need some strategic direction that I might be able to help her with.

 

Overall this was a great experience and one I hope to duplicate from my end. What about you? Would connecting with strategic partners through LinkedIn or your other social networks be of value to you? Think about ways you might connect. If you’ve already had a great experience. Please share!

 

The Busy People Networking Philosophy

I was commenting on a conversation stream on Biznik about increasing networking effectiveness when I discovered I had documented the “Busy People” philosophy of networking. Here is our take on networking along with framework to focus your activities and get better results. Let us know what you think! We’d love to hear from you.

 

Networking takes time. Time is money. Those using networking to build new business can’t afford to misuse time. It costs in dollars and lost opportunities when done haphazardly. Hence, I promote planning.

 

Your networking is truly part of your marketing mix. With that in mind, network strategically to gain exposure, build your credibility, and do your own market research in addition to lead generation.

 

Great networking conversations are built around discovery. Not selling! If you get around a lot the conversations do become second nature. If you don’t, it pays to plan.After doing your homework (know who you are, what you do, how you can serve others) you can show up, ask good questions, and learn far more about another person in a very natural conversation than you would by talking about yourself.

 

Here are a couple of things I teach and practice to increase my payoff and leverage time when networking.

 

I choose events by the following criteria:

 

  1. Target market rich (potential business development)

  2. Target strategic partner rich (potential opportunities, cross marketing, and resources)

  3. Fun (we are whole people, not just our work)

  4. Contribution (attending events to give back to the community, people group, or individuals makes me feel good)

  5. Professional Development (I always want to be increasing my knowledge base)

 

Here is another quick list. Develop key questions to discern the following:

 

  • Is this a prospect? (not so I can sell them on the spot but I can know how best to follow up)

  • Is this a potential partner? (I am always looking for people who do exceptional work)

  • Is this a connection to opportunity, resources, or information? (We can learn alot from from other people’s experiences)

  • Is this a great person to know. (Sometimes the person you are speaking with is just “cool”. (I like to know cool people.)

I have to tell you, when I hear the phrase “elevator speech” I cringe. I think it is overrated in most business networking environments. You can have a killer elevator speech and bomb on the follow up conversation. Good questions overcome many a botched opening introduction. I know. It still happens to me.

 

Do you have a networking philosophy? If so, please share! 

How to Know if Your Networking is Working

 

I speak about networking several times a month and one question I can count on getting asked is “How do I know which networking events to attend or organizations to join?” This question is on people’s minds because it is all too easy to get caught up in the busy-ness of networking with only nominal benefit. A common misconception is that the purpose of all networking is to find clients and customers. While gaining new clients is vital, the truth is networking can and should have multiple purposes. If you are networking only for new business you are missing out on tremendous opportunities.A balanced strategic approach to new business development includes multiple forms of marketing, of which networking is only one tactic. You can increase your networking impact by selecting specific networking groups based on what you need to reach your business goals. Then define specific objectives for each group or event with which you can measure your return on your time investment.

 

I typically recommend that you choose ONE group for each of the five types of organizations described below. If you try to do more than that, you will spread yourself too thin, are less likely to follow through on follow-up and reduce the effectiveness of networking.

 

Sales & Business Development – Choose one group specifically for connecting with potential clients and sales development. Choosing which group to attend depends on your target market. If your clients are small to medium business owners in your geographic location, your local Chamber of Commerce is a likely candidate.

 

Another way to find a group for this objective is to focus on the industries your clients are in. Just about every industry has a professional organization with regular meetings. Read your local newspaper’s business calendar to get ideas.

 

Prior to making a commitment to join, I suggest you visit any organization 2-3 times. As you investigate each group ask yourself, is this group target market or target partner rich? Is the culture one that invites reciprocity and relationship?

Your key objective from your membership in this group is to build relationships of mutual benefit that lead to new business. With this focus you will be able to easily measure how much business you got from it. This may sound pretty obvious but it is curious to see how many people are networking ineffectively at this level.

 

  • Here is a quick basic formula to figure out your return:

  • Hours spent attending event = X multiplied by your hourly rate

  • Dollars spent in membership or fees = X

Add together to get your

  • Total investment in networking group = $$

How many leads and opportunities are you gaining to recoup these costs?

 

Don’t forget to include the meetings outside of the regular networking event to get acquainted with partners. That is a time investment that equates to dollars too. Don’t fool yourself on the value of your time. Make it an equitable exchange by working with all the facts.

 

Contribution – Choose one group for contribution. This might be a Lions or Rotary club, Habitat for Humanity, the Boys & Girls Club or other non-profit organization. When you attend this group your objective is to give back to the community or world. You DO NOT have your sales hat on in this type of group. The dynamic of building relationships with like minded people is that no only do you build life long friends but find those who become key resources and connections to opportunities.

 

Professional or Personal Development – Sales leaders pursue continuous improvement. Choose one group for professional or personal development. This might be an industry or trade group, Toastmasters, or leadership group. The objective of this type of group is to continue to hone your skills and add to your knowledge base. You DO NOT have your sales hat on in this type of group either. However as you meet and build relationships with people sharing your value of continuous improvement you have opportunity to meet potential strategic partners and referral sources.

Fun & Relaxation – Now choose one group for fun. This might be a hobby group, athletic group, spiritual group, etc. The objective for this type of group is for renewal, enjoyment and experience. You are a whole person. Every thing you do does not have to be about building business. Have some fun. It’s easy to get wrapped up in activity, worrying and focused on business outcomes and this type of group keeps you anchored to reality. Giving your self a break from business increases functionality everywhere else.

 

Professional Support Team – As you become more established in your business and have clearly defined growth goals for yourself, I suggest you add one more type of group; a Mastermind group. The principle of the Mastermind Alliance was first introduced by Napoleon Hill in the late 40’s when he published, Think and Grow Rich. A Mastermind group is a small group of trusted advisors who share the same goal. I’ve been involved personally in 3 types of mastermind alliances over the years. Their contributions have been invaluable to the growth of my company and I am humbled that all who participated felt the same way.

Now if you are in the first year or two of business development, I suggest you choose only 4 organizations to which you are committed to on a regular basis. Since your networking quality will depend on your ability to follow up, stay focused!

 

Strategic networking has multiple purposes. It is much easier to match your objectives with your goals and choose a group accordingly that you can test the outcome. For example, if the only thing you’re getting out of your business development networking is a sense of contribution, you know it’s time to start looking for another business development group!

 

In closing, ask yourself “Are the groups I am involved in meeting my objectives?” I challenge you to do a quick review of this past quarter activities. Are you getting a return on your time, money and energy investment? If not, it’s time to reassess where to invest your time.

 

Network strategically. Set clear objectives and measure your results. Doing so will make your investment in time and money pay off.